Frequently Asked Questions
Everything you need to know about our modern home collection and services.
What is the typical lead time for custom furniture orders?
Since our pieces are handcrafted to your exact specifications, custom orders typically take between 10 to 14 weeks for production and delivery.
Do you offer professional assembly and white-glove delivery?
Yes, we provide premium white-glove delivery services which include room-of-choice placement, professional assembly by our expert team, and removal of all packaging materials.
Are your products covered by a warranty?
We stand by our craftsmanship. Lazzoni offers a 2-year limited warranty on manufacturing defects for all furniture pieces, ensuring long-lasting quality in your home.
Can I customize the dimensions and fabrics of your sofas?
Absolutely. Most of our sofa collections are modular and can be customized in terms of size, configuration, and upholstery from our selection of over 200 premium fabrics and leathers.
What is your return policy for furniture items?
Standard stock items can be returned within 14 days of delivery in their original condition. Please note that custom-made or 'Special Order' items are non-refundable.
Do you provide interior design consultancy?
Yes, we offer complimentary design services where our professional interior designers help you with space planning, 3D modeling, and material selection to fit your lifestyle.